Terms of Use
Issued on 11th of September, 2024
Welcome to www.fastcharger.app (“Web-site”) & Fast Charger App (“App”).
The owner and operator of the Web-site is Power Link Electronic Equipment Rental, a limited liability company registered in the United Arab Emirates (“UAE”) under license number 1208868 (“Company”).
These Terms of Use and all policies and additional terms (if applicable) posted on the Web-site set out the terms on which we offer you access to and use of our Web-site, Mobile application, Charging stations & Powerbanks (collectively, the “Service”). You can find all of our policies and additional terms here: www.fastcharger.app (“Legal Documents”).
By accessing, registering and/or continuing to use our Services, you are agreeing to be bound by these Terms of Use and the Legal Documents with immediate effect. These Terms of Use and the Legal Documents are subject to change by the Company at any time. Your continued use of the Web-site following any such change constitutes your agreement to these Terms of Use and Legal Documents as so modified.
References in these Terms of Use to “User”, “you” or similar are references to you as an individual or legal entity as the case may be.
1. ABOUT OUR SERVICES.
Fast Charger is an e-commerce platform that allows Users to rent Power banks for charging devices.
This service can provide charging service for User’s personal mobile phones and tablet computers or other devices that need charging, but the service cannot judge whether the chargers can match with the above-mentioned devices.
The Company reserves the right to introduce new Services and update or withdraw any of the Services, in its sole discretion, and the Company will not be liable to you for exercising this discretion.
2. ELIGIBILITY AND REGISTRATION REQUIREMENTS.
2.1. You are eligible to register as a User and benefit from the Service if you meet the following eligibility criteria:
a. You are above the legal age for purchasing products in your country of residence; and
b. You are able to provide your email.
2.2. In order to register to start using the Service, User will need to provide the Company with certain information. User’s registration to the Service may not be accepted if User does not provide the Company with the required and/or correct information. The Company reserves the right to decline any registration without further explanation. The Company reserves the right to undertake such checks as are necessary to verify User’s identity.
2.3. Registration is considered completed after fulfilling the conditions for completing verification actions, according to the registration procedure.
2.4. Once User has successfully completed registration, registration shall continue for an indefinite period.
2.5. If the Company has suspicions that the identification data provided by the User is unreliable the User’s account may be temporarily blocked or completely deleted.
3. USER’S OBLIGATIONS.
3.1. When using or accessing the Services, you agree that you:
a. are responsible for maintaining the confidentiality of, and restricting access to and use of your account and password, and accept responsibility for all activities that occur under your account and password;
b. shall carry out operations in strict accordance with instructions issued by the Company;
c. agree to immediately notify the Company of any unauthorised use of your password or account or any other breach of security;
d. will provide true, accurate, current and complete information about yourself and your use of the Services as required by the Company;
e. will not disclose to any third party (except as required or requested by us) a User’s information provided to you; and
f. will cooperate with our requests for additional information with respect to your eligibility and usage of our Services.
3.2. When using or accessing the Services, you agree that you will not:
a. breach or circumvent any laws, third party rights or our systems, policies or determinations of your account status;
b. use our Services if you no longer fulfill the eligibility criteria or are not able to form legally binding contracts, or are temporarily or indefinitely suspended from using our Services;
c. circumvent any technical measures we use to provide the Services;
d. allow violations of reasonable precautions and safety requirements when using Power Banks, including, but not limited to, inserting wet Power Banks in charging stations.
4. CHARGES & PAYMENT.
4.1. The Service provides the following payment options:
a. Users can link credit or debit cards to the account to allow the Service to automatically deduct all amounts owed to the Company after each use.
b. Apple Pay, Google Pay & Samsung Pay are also accepted forms of payment.
4.2. Service rates vary. Up-to-date rate information for Service can be found by scanning the QR code of the Station before renting a Power bank.
4.3. For the purpose of payment the actual period of use is rounded up to an hour or 24 hours due to the rate applicable.
4.4. A daily fee will be applied until the Power bank is returned or until the period of usage exceeds 7 days. After this, the Power bank is considered to be the User's property and no further charges will apply. The amount paid by that time is the purchase price of the Power bank.
5. REFUNDS.
If User was not able to start the order but was charged by the Service, please contact the Company at [email protected] or via the app, and the Company will issue a refund.
6. DISPUTES.
In the event of a dispute over a charge on User’s credit or debit card or User’s account, the User should contact the Company at [email protected] as soon as he becomes aware of the disputed charge.
7. DISCLAIMER.
7.1. The User is solely responsible for all actions performed under the User's account in his Personal Account, including cases of voluntary transfer by the User to third parties of data necessary for access to the User's account.
7.2. The Users have clearly understood the contents of these Terms of Use, and the risks arising from the Users’ failure to use the Service in accordance with these Terms shall be borne by him/herself; and any adverse consequences arising from the use of the services, due to fail to comply with the relevant instructions and prompts on these Terms, other Legal Documents, Fast Charger APP, Web-site and other product servers, shall also be borne by the Users. Unless otherwise agreed in these Terms, the Company assumes no legal liability for Users above actions.
7.3. The Users shall understand the importance of safe use of charging equipment, guarantee not to use it under any security threat, and agree that the Company shall not be liable for any security threat, accidents and other disputes arising from the security threats when using the Services for reasons unrelated to the Company. If necessary, the Company may provide relevant data to relevant authorities & parties as the evidence.
7.4. If any loss has been caused to the Users due to the Company’s violation of relevant laws, regulations or any of the terms and conditions of this Agreement, the Company agrees to assume the liability to compensate for the damage caused thereby.
7.5. In case of any loss caused to the Company or any other entities or persons due to the Users’ violation of relevant laws, regulations or any provisions under this Agreement, the Users shall agree to assume the liability to the damages caused thereby, which includes but not limited to compensate to the Company for all direct and indirect losses.
7.6. You shall understand and confirm that you carry out relevant operations in strict accordance with the specifications issued by the Company. If you fail to enjoy relevant services or cause losses or personal injuries to your mobile phone, human body or surrounding people, Company’s or other entities’ equipment or property you shall bear the responsibilities arising therefrom.
7.7. The Company shall not be liable:
- for the correctness of the Charging Station’s number entered by the User. If the User made an error when entering the Station’s number and a cell in Charging Station opened other than the one selected by the User, the User bears responsibility similar to the responsibility for loss or damage to the Battery;
-for the correctness of the User’s bank card details, including the transfer by the User of these payment details to third parties;
-for choosing a Power Bank’s charging cord that matches the User’s mobile device;
-for other actions of the User that do not directly depend on the actions/inactions of the Company.
8. GOVERNING LAW AND JURISDICTION.
Any dispute or claim arising out of or in connection with this Web-site shall be governed and construed in accordance with the applicable laws.
9. HOW TO CONTACT US.
If you have any questions about these Terms, or any related complaints or comments, you may contact us via App or email [email protected].